Diamond Plan – Terms of Service Agreement NEXA REFERRALS Diamond PlanService Agreement Real Estate Lead Generation & Referral Services AGREEMENT DATE SELECTED PLAN Diamond $799 USD One-Time · 180 Days Setup REFERRAL FEE 15% INTRODUCTIONS 15 Qualified COUNTY COVERAGE Up to 5 Service Agreement This Service Agreement (“Agreement”) is entered into on , by and between Nexa Referrals (hereinafter referred to as the “Company”), and a licensed real estate Broker/Agent (hereinafter referred to as the “Client”). Both parties agree to the following terms and conditions governing the Client's selected Diamond Plan. 01 Selected Service Plan The Client has selected the Diamond Plan provided by Nexa Referrals. The Diamond Plan has a one-time service price of $799 USD and includes a 180-day setup/service period as described in this Agreement. 02 Payment Terms ONE-TIME SERVICE FEE $799 USD SERVICE PERIOD 180 Days The Client agrees to pay the one-time Silver Plan service fee of $799 USD in accordance with the applicable payment process provided by Nexa Referrals. The Diamond Plan is structured as a one-time service arrangement with a 180-day setup/service period. Any applicable onboarding or sign-up requirements communicated to the Client during enrollment form part of the service arrangement. Where an onboarding fee is applicable, any credit, refund, or adjustment will be handled according to the applicable terms communicated to the Client. 03 Lead & Referral Services Under the Diamond Plan, Nexa Referrals will provide the Client with 15 qualified, pre-screened introductions during the applicable service period. Nexa Referrals will make reasonable efforts to deliver the first qualified lead within fourteen (14) days from execution of this Agreement. The referral service is intended to maintain a minimum delivery pace of three (3) qualified referrals per month, subject to the applicable service period and lead availability. Introductions may include prospective buyers and/or sellers based on the services and coverage selected by the Client. Leads will be delivered to the email address or other contact method specified by the Client. The Diamond Plan provides coverage across up to 5 counties. 04 Referral Fee 15% Referral Fee Applicable to the agreed referral/service arrangement described by the Diamond Plan. The Client agrees to the applicable 15% referral fee associated with transactions resulting directly or indirectly from qualifying leads or referrals provided through the Diamond Plan. The referral/service fee is calculated from the Net Commission Earned on a qualifying real estate transaction, in accordance with the agreed referral arrangement. This may apply to qualifying purchase or sale transactions resulting from Company-provided leads or referrals during the applicable coverage period. 05 Included Diamond Plan Services The following services and features are included with the Diamond Plan: ✓ 15% Referral Fee ✓ 15 Qualified, Pre-Screened Introductions ✓ Coverage Across Up to 5 Counties ✓ Up to 10 Hours of Daily Support ✓ Priority-Based Appointment Scheduling ✓ Call & Lead Recording Where Permitted, With Proper Notice ✓ Pipeline Tracking ✓ No Additional Hidden Fees 06 Refund & Guarantee Policy If Nexa Referrals fails to deliver the applicable minimum referral commitment described in this Agreement during the service period, the Client may be eligible for a refund of the applicable amount, subject to review and verification. If the Client generates no income within four (4) months from the applicable start date using the Company's leads, the Client may be eligible for a 100% refund of the amount paid, subject to the terms and verification requirements of this Agreement. Approved refunds will be processed within thirty (30) days. 07 Services Not Included The following services are not included in the Diamond Plan: × Exclusive Warm Live Transfers × SMS & WhatsApp Support × Monthly Activity Reports × Dedicated Account Manager × Digital Marketing Services 08 Support & Appointment Scheduling The Diamond Plan includes up to 10 hours of daily support together with priority-based appointment scheduling. Support and scheduling services will be provided in accordance with the Client's selected service requirements and the operational procedures of Nexa Referrals. 09 Call & Lead Recording Call and lead recording may be provided where permitted by applicable law and with proper notice and/or consent where required. The Client acknowledges that recording availability may depend on applicable legal and operational requirements. 10 Pipeline Tracking Pipeline tracking is included with the Diamond Plan to assist with organizing and monitoring the progress of leads and referrals provided through the service. 11 Lead Qualification & Transaction Disclaimer Qualified and pre-screened introductions are provided based on the applicable qualification criteria available to Nexa Referrals at the time of delivery. A lead or introduction does not guarantee a completed transaction, sale, purchase, or commission. 12 Agreement Term The Diamond Plan is associated with a 180-day setup/service period beginning according to the applicable start date established between Nexa Referrals and the Client. 13 Chargeback, Dispute & Non-Delivery Policy The Client agrees not to terminate the service arrangement, initiate a chargeback, or dispute the applicable service payment prior to completion of the applicable service period, except where Nexa Referrals fails to deliver the services or leads expressly required under this Agreement. In the event of alleged non-delivery, the Client must provide written notice describing the applicable issue so that Nexa Referrals may review the matter. Where a refund is approved under this Agreement, the approved refund will be processed within thirty (30) days. 14 Governing Law & Jurisdiction This Agreement shall be governed by and construed in accordance with the applicable laws of the Client’s jurisdiction, and any disputes shall be subject to the jurisdiction of the competent courts therein. 15 Entire Agreement This Agreement constitutes the entire understanding between the parties concerning the selected Diamond Plan and supersedes any prior communications, discussions, or agreements relating to the services described herein. Any amendment to this Agreement must be made in writing and agreed to by both parties. 16 A signed copy of the Agreement may be shared with the Client via email following completion of the onboarding process. SELECTED PLAN Diamond ONE-TIME PRICE $799 SERVICE PERIOD 180 Days QUALIFIED INTRODUCTIONS 15 Name Email Service Area Billing Area Signature Clear Sign above using your mouse or finger By checking this box, I confirm that I have read and understood the Terms and Conditions and Privacy Policy available on the Nexa LLC website and agree to be bound by them. By checking this box, I authorize Nexa LLC to process payment for the selected plan or service through its secure, PCI-compliant payment processor. I confirm that I have reviewed and accepted the Agreement, Scope of Services, Payment Terms, and Refund Policy. I understand that my card details are entered directly on the processor’s secure platform and are not stored or handled by Nexa LLC I consent to receive occasional marketing messages from Nexa LLC. Reply STOP to unsubscribe anytime. Send
