Nexa Referrals | Privacy Policy

Privacy & Data Protection

Nexa Referrals

Effective Date: September 2026 • Last Updated: September 2026

Nexa ReferralsNexa Referra<!doctype html><html lang="en"><head><meta charset="utf-8"><meta name="viewport" content="width=device-width,initial-scale=1"><title>Nexa Referrals | Privacy Policy
Privacy & Data Protection
Nexa Referrals
Privacy Policy
Effective Date: September 2026 • Last Updated: September 2026

Nexa Referrals SERVICES — PRIVACY POLICY
Effective Date: September 2026
Last Updated: September 2026
Nexa Referrals ("Nexa Referrals", "Nexa Referrals", "we", "us", or "our") respects the privacy of individuals and businesses who visit our website, communicate with us, use our services, request information, purchase or receive leads, participate in campaigns, or otherwise interact with our business.
This Privacy Policy explains how Nexa Referrals collects, uses, stores, discloses, protects, and otherwise processes information in connection with our website, lead-generation services, customer accounts, CRM integrations, live hot transfers, marketing campaigns, communications, support services, and related business operations.
Our services are designed to help real estate professionals connect with prospective buyers and sellers through targeted and pre-screened lead-generation campaigns, including live transfers and CRM-based lead delivery.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. INTRODUCTION AND SCOPE
This Privacy Policy applies to information processed by Nexa Referrals through:
Our website and online forms;
Lead-generation campaigns;
Real-estate buyer and seller inquiries;
Customer accounts;
Lead qualification and verification;
Live hot transfers;
Telephone calls and text messages;
Email communications;
CRM integrations;
Customer support;
Marketing and advertising activities;
Billing and payment activities;
Analytics and website technologies;
Business development and sales activities; and
Other services or communications provided by Nexa Referrals.
This Policy may apply to customers, prospective customers, website visitors, real-estate professionals, agents, brokers, buyers, sellers, campaign participants, lead recipients, communication participants, and other individuals whose information is processed in connection with our services.
Where a customer uses Nexa Referrals to process information relating to its own customers, prospects, leads, or contacts, the customer may have independent legal and privacy obligations.
The customer is responsible for providing appropriate privacy notices and obtaining legally required permissions for its own use of lead information and communications.
2. CATEGORIES OF INFORMATION COLLECTED
We may collect different categories of information depending on how you interact with Nexa Referrals.
2.1 Identity and Contact Information
This may include:
Full name;
Business name;
Job title;
Email address;
Telephone number;
Mailing address;
Business address;
ZIP code;
State and city;
Preferred contact method;
Account administrator information; and
Other information voluntarily submitted through forms.
2.2 Real-Estate and Lead Information
Where individuals voluntarily provide information through our campaigns or lead-generation activities, we may process information such as:
Buyer or seller status;
Property type;
Desired location;
ZIP code;
Property address where voluntarily provided;
Buying or selling timeframe;
Property-related preferences;
General transaction requirements;
Lead qualification responses;
Appointment information;
Communication preferences;
Campaign source;
Lead status; and
Information necessary to connect the individual with a participating real-estate professional.
2.3 Customer and Business Information
For customers using our services, we may collect:
Business name;
Agent or broker information;
Email addresses;
Telephone numbers;
Billing information;
Campaign requirements;
Target ZIP codes;
Property types;
Lead preferences;
CRM information;
Account credentials;
Service selections;
Campaign history;
Customer support records; and
Contract or service information.
2.4 Billing and Transaction Information
We may process:
Billing name and address;
Payment status;
Invoice information;
Transaction identifiers;
Subscription or campaign information;
Refunds;
Credits;
Chargebacks;
Payment disputes;
Tax information; and
Other information necessary to process commercial transactions.
Where third-party payment processors are used, complete payment-card information may be processed directly by those providers rather than stored by Nexa Referrals.
2.5 Technical and Usage Information
We may automatically collect:
IP address;
Browser type;
Operating system;
Device information;
Cookies;
Session identifiers;
Website pages visited;
Referral information;
Login activity;
Date and time of website interactions;
Form submissions;
Security information;
Website performance information; and
Other technical information generated through use of our website or services.
2.6 Communications Information
Depending on the services used, we may process:
Emails;
Telephone communications;
Text messages;
Support communications;
Lead communications;
Call records;
Call duration;
Call routing information;
Transfer information;
Appointment information;
Voicemail information;
Communication preferences; and
Other communications-related information.
Where calls or other communications are recorded, applicable notices and consent requirements may apply.
3. SOURCES OF INFORMATION
We may obtain information from:
Individuals directly;
Website forms;
Lead-generation campaigns;
Advertising platforms;
Marketing partners;
Customers;
Real-estate agents and brokers;
CRM platforms;
Third-party service providers;
Analytics providers;
Communication providers;
Payment processors;
Publicly available sources;
Business databases;
Fraud-prevention providers; and
Other lawful sources.
We may also generate information through interactions with our website, services, campaigns, and customer systems.
Individuals and customers should not provide personal information to Nexa Referrals unless they have appropriate authority to provide it.
4. PURPOSES OF PROCESSING
We may process information for the following purposes:
4.1 Providing Lead-Generation Services
We may use information to:
Generate real-estate leads;
Qualify prospective buyers and sellers;
Verify submitted information;
Match prospects with customer requirements;
Deliver leads;
Arrange appointments;
Facilitate live hot transfers;
Connect prospects with agents or brokers; and
Manage campaign performance.
Our website describes services including pre-screened lead generation, live hot transfers, CRM integration, and ZIP-code/property-type targeting.
4.2 Customer Account Management
We may use information to:
Create and manage accounts;
Verify customers;
Configure campaigns;
Provide customer support;
Manage subscriptions or services;
Communicate account updates; and
Administer contractual relationships.
4.3 Marketing and Communications
We may use information to:
Respond to inquiries;
Send service-related communications;
Provide campaign updates;
Contact prospective customers;
Send marketing communications where legally permitted;
Measure campaign performance; and
Improve our marketing activities.
4.4 Security and Fraud Prevention
We may process information to:
Detect fraud;
Prevent abuse;
Identify suspicious activity;
Protect accounts;
Investigate unauthorized access;
Prevent spam;
Protect our systems; and
Enforce our policies.
4.5 Legal and Regulatory Compliance
We may process information to:
Comply with applicable laws;
Respond to legal requests;
Cooperate with regulators;
Respond to subpoenas or court orders;
Protect legal rights;
Investigate complaints; and
Establish, exercise, or defend legal claims.
5. LEAD GENERATION, CONSENT, AND COMMUNICATIONS
Nexa Referrals may operate campaigns designed to identify individuals interested in buying, selling, investing in, or otherwise engaging in real-estate transactions.
Where individuals submit information through forms, advertisements, landing pages, websites, telephone interactions, or other channels, the information may be used to evaluate the inquiry and facilitate contact with an appropriate customer or real-estate professional.
Where consent is required by applicable law, Nexa Referrals or its relevant partners will seek consent through appropriate mechanisms.
Consent may include permission to receive:
Telephone calls;
Text messages;
Emails;
Appointment communications;
Service communications; or
Other communications related to the requested service.
Individuals may have the right to withdraw consent or opt out of certain communications, subject to legal and operational limitations.
Customers are independently responsible for complying with applicable telemarketing, privacy, advertising, and communications laws when contacting leads.
6. LEAD VERIFICATION AND QUALIFICATION
Nexa Referrals may use verification and qualification processes to improve the relevance and usefulness of leads.
These processes may include:
Validation of submitted information;
Confirmation of contact details;
Qualification questions;
Location verification;
Property-related questions;
Buying or selling timeframe;
Duplicate detection;
Fraud screening; and
Other quality-control procedures.
Verification does not guarantee that a lead will purchase, sell, close a transaction, respond to a customer, or generate revenue.
A lead's qualification status represents information available to Nexa Referrals at the time of processing and may change after delivery.
7. LEAD SHARING AND CUSTOMER ACCESS
Where a campaign provides exclusive leads, information may be reserved for the applicable customer according to the relevant service agreement.
Where a service expressly permits shared or non-exclusive leads, information may be provided to more than one participating business.
Customers must:
Use lead information only for lawful business purposes;
Protect lead information;
Avoid unauthorized disclosure;
Follow applicable privacy and marketing laws;
Honour applicable opt-out requests; and
Avoid selling or transferring lead information without authorization.
The specific rights and restrictions applicable to a lead may also be governed by the customer's service agreement, campaign terms, or order.
8. LIVE HOT TRANSFERS
Nexa Referrals may facilitate live telephone transfers between qualified prospects and participating real-estate professionals.
During a transfer, certain information may be processed to:
Identify the prospect;
Route the call;
Connect the prospect with the appropriate customer;
Record transfer information;
Monitor service quality;
Prevent fraud; and
Measure campaign performance.
Telephone carriers, communication providers, customers, and other participants may independently process communications information.
Nexa Referrals does not control the privacy practices of independent third parties after a lead or call is transferred to them.
9. CRM INTEGRATIONS AND CUSTOMER SYSTEMS
Nexa Referrals may integrate with customer-selected CRM platforms or other business systems.
Depending on the integration, information may include:
Lead name;
Contact details;
Lead status;
Campaign information;
Qualification information;
Notes;
Appointment information;
Source information; and
Other lead-related data.
Customers are responsible for:
Maintaining appropriate CRM security;
Controlling user access;
Protecting login credentials;
Reviewing CRM permissions;
Complying with applicable privacy laws; and
Managing information after it is transferred to their systems.
Third-party CRM providers may have separate privacy policies and terms.
10. DISCLOSURE OF INFORMATION
We may disclose information to third parties when reasonably necessary for the purposes described in this Privacy Policy.
These parties may include:
Lead-generation partners;
Real-estate agents and brokers;
Customers;
CRM providers;
Hosting providers;
Cloud-storage providers;
Analytics providers;
Advertising platforms;
Communication providers;
Telephone carriers;
Email providers;
Payment processors;
Fraud-prevention providers;
Customer-support providers;
Professional advisers;
Legal advisers;
Insurance providers;
Regulators;
Law-enforcement agencies; and
Other service providers acting on our behalf.
We do not disclose personal information indiscriminately.
Information may also be disclosed where necessary to protect our business, customers, users, systems, rights, or property.
11. SALE OR SHARING OF PERSONAL INFORMATION
Nexa Referrals does not sell personal information for money in the ordinary sense of selling a consumer database.
However, certain data-sharing activities may be considered "sale", "sharing", "targeted advertising", or a similar regulated activity under particular privacy laws.
Where such laws apply, Nexa Referrals will provide legally required disclosures and rights.
Lead information may be shared with a participating real-estate professional where such sharing is part of the service requested or permitted by the applicable campaign.
12. COOKIES, ANALYTICS, AND ONLINE TRACKING
Our website may use:
Essential cookies;
Authentication technologies;
Analytics cookies;
Advertising technologies;
Session cookies;
Preference technologies;
Security technologies; and
Similar tracking technologies.
These technologies may help us:
Operate the website;
Remember preferences;
Understand website traffic;
Measure advertising performance;
Detect fraud;
Improve website functionality; and
Analyse user behaviour.
Where legally required, we may provide cookie-consent mechanisms.
Disabling certain cookies may affect website functionality.
13. ADVERTISING AND MARKETING TECHNOLOGIES
Nexa Referrals may use advertising and analytics platforms to understand campaign performance and reach prospective customers.
These platforms may process information such as:
IP address;
Browser information;
Device information;
Website activity;
Advertisement interactions;
Referral information; and
Conversion information.
Third-party advertising platforms operate under their own privacy policies.
Where legally required, users may have rights to opt out of certain targeted advertising or similar processing.
14. DATA RETENTION
We retain information for periods reasonably necessary to:
Provide services;
Maintain customer accounts;
Deliver leads;
Maintain business records;
Resolve disputes;
Prevent fraud;
Protect security;
Comply with legal obligations;
Maintain financial records;
Enforce agreements; and
Fulfil other legitimate business purposes.
Retention periods may vary depending on:
Type of information;
Purpose of processing;
Customer relationship;
Legal requirements;
Business requirements;
Security requirements; and
Applicable jurisdiction.
Deleting information from an active system may not immediately remove information from backups, legal records, security logs, or third-party systems.
15. DATA SECURITY
We use reasonable administrative, technical, and organisational measures designed to protect personal information.
These measures may include:
Access controls;
Authentication;
Credential protection;
Security monitoring;
System logging;
Restricted access;
Backup procedures;
Vendor controls; and
Incident-response procedures.
However, no internet transmission, database, website, or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their own:
Passwords;
CRM credentials;
Account access;
Devices;
Networks;
Exported lead information; and
Internal systems.
If you believe your account or information has been compromised, you should contact Nexa Referrals promptly.
16. INTERNATIONAL DATA TRANSFERS
Nexa Referrals and its service providers may process information in the United States and other jurisdictions where our business partners, infrastructure providers, communication providers, or technology vendors operate.
Privacy protections may differ between jurisdictions.
Where applicable law requires specific safeguards for international transfers, we may use appropriate contractual, technical, or other legally recognised mechanisms.
17. PRIVACY RIGHTS
Depending on applicable law and jurisdiction, individuals may have rights including:
Right to know what personal information is collected;
Right to access personal information;
Right to correct inaccurate information;
Right to request deletion;
Right to restrict certain processing;
Right to object to certain processing;
Right to withdraw consent;
Right to data portability;
Right to opt out of certain targeted advertising or data sharing; and
Right to appeal certain privacy decisions.
These rights are not absolute and may be subject to legal exceptions.
For example, we may retain or refuse deletion of information where necessary to:
Comply with law;
Prevent fraud;
Protect security;
Maintain suppression or opt-out records;
Resolve disputes;
Establish legal claims; or
Protect another person's rights.
18. CUSTOMER DATA AND CUSTOMER RESPONSIBILITIES
Where a customer provides information to Nexa Referrals or instructs us to process information on its behalf, the customer represents that it has the legal authority to provide that information.
Customers are responsible for:
Providing required privacy notices;
Obtaining legally required consent;
Maintaining lawful contact lists;
Respecting opt-out requests;
Using lead information lawfully;
Protecting customer and lead information;
Limiting employee access;
Maintaining appropriate security; and
Complying with applicable privacy, advertising, telemarketing, and real-estate laws.
Nexa Referrals does not provide legal advice regarding a customer's specific compliance obligations.
19. CHILDREN'S PRIVACY
Our services are primarily intended for businesses, real-estate professionals, and adults.
Our services are not directed toward children under thirteen.
We do not knowingly seek to collect personal information from children under thirteen for the purpose of providing our business services.
If we become aware that personal information from a child under thirteen has been collected improperly, we may take reasonable steps to delete it where required by law.
20. GOVERNMENT, LEGAL, AND EMERGENCY DISCLOSURES
We may disclose information when reasonably necessary or legally required to:
Respond to subpoenas;
Comply with court orders;
Respond to government requests;
Cooperate with law enforcement;
Investigate fraud;
Protect individuals from serious harm;
Protect our systems;
Enforce agreements;
Respond to legal claims; or
Comply with applicable laws.
Where legally permitted, we may notify affected customers or individuals of legal requests.
However, notification may not be possible where prohibited by law or where urgent circumstances require immediate disclosure.
21. BUSINESS TRANSFERS
If Nexa Referrals is involved in:
A merger;
Acquisition;
Financing;
Reorganisation;
Sale of assets;
Bankruptcy; or
Similar corporate transaction,
information may be transferred as part of the transaction, subject to applicable law.
The acquiring or successor organisation may continue processing information in accordance with applicable privacy requirements.
22. THIRD-PARTY SERVICES AND LINKS
Our website or services may contain links, integrations, or connections to third-party websites and services.
Examples may include:
CRM systems;
Payment processors;
Advertising platforms;
Analytics services;
Social-media platforms;
Communication services; and
Other business tools.
Nexa Referrals does not control the privacy practices of independent third parties.
Users should review the applicable third-party privacy policies before providing information directly to those services.
23. POLICY CHANGES
We may update this Privacy Policy from time to time to reflect:
Changes in our services;
Changes in technology;
Changes in business practices;
Changes in applicable laws;
Regulatory developments; or
Security and operational requirements.
The updated version will be posted on our website with a revised "Last Updated" date.
Where legally required, we may provide additional notice of material changes.
Continued use of our website or services after an updated Privacy Policy becomes effective may constitute acknowledgement of the updated Policy to the extent permitted by law.
24. CONTACT INFORMATION
If you have questions about this Privacy Policy, privacy requests, data concerns, or other privacy-related matters, you may contact us using the information below.
Nexa Referrals
Phone: (302) 557-4135
Email: [Info@nexareferrals.com](mailto\:Info@nexareferrals.com)
Website: nexareferrals.com
For privacy requests, please provide enough information for us to understand your request and verify your identity where legally required.
25. CONTROLLER, PROCESSOR, AND SERVICE PROVIDER ROLES
The legal role of Nexa Referrals may differ depending on the information and activity involved.
For example, Nexa Referrals may act as:
A business or controller for information used to operate its own website and business;
A service provider or processor where it processes customer-controlled information under customer instructions;
A lead-generation provider when collecting and qualifying prospective customers; or
A business intermediary facilitating communications between prospects and real-estate professionals.
The applicable role depends on the specific processing activity, jurisdiction, contractual arrangement, and applicable law.
Nothing in this Privacy Policy should be interpreted as a categorical determination of legal status under every privacy law.
26. DATA MINIMISATION
Nexa Referrals aims to collect and process information reasonably necessary for the relevant business purpose.
Customers should avoid providing information that is:
Unnecessary;
Excessively sensitive;
Unrelated to the requested service; or
Prohibited from being collected or transmitted.
Customers should also restrict access to lead information to personnel who have a legitimate business need.
27. ESSENTIAL PRIVACY AND RISK ALLOCATION
Privacy and data protection responsibilities may be shared between Nexa Referrals, customers, technology providers, communication providers, advertising platforms, CRM providers, and other parties.
Nexa Referrals is not responsible for privacy practices outside its reasonable control, including practices of:
Customers;
Real-estate agents;
Brokers;
CRM providers;
Advertising platforms;
Telephone carriers;
Payment providers;
Lead recipients;
Other independent service providers; or
Individuals who receive or access information after lawful delivery.
Customers remain responsible for their own use of lead information and communications.
Nothing in this Privacy Policy limits rights or protections that cannot lawfully be limited.
28. SEVERABILITY AND SURVIVAL
If any provision of this Privacy Policy is determined to be invalid or unenforceable, the remaining provisions will continue to the maximum extent permitted by law.
Provisions relating to security, legal compliance, data retention, fraud prevention, dispute resolution, and other obligations that by their nature should continue may survive termination of a customer's relationship with Nexa Referrals.
29. GOVERNING PRINCIPLES
Nexa Referrals seeks to process personal information in accordance with:
Applicable privacy laws;
Applicable telecommunications and communications laws;
Applicable consumer-protection requirements;
Contractual obligations;
Reasonable security practices; and
The purposes described in this Privacy Policy.
Nothing in this Policy creates rights or obligations beyond those required by applicable law or applicable contractual agreements.
SMS / Mobile Information Privacy
Nexa Referrals respects the privacy of mobile information and SMS communications. Mobile phone numbers, SMS consent, and SMS opt-in information will not be sold, rented, or shared with third parties for their own marketing purposes. This information may only be used as necessary to provide requested services, send communications to which the individual has consented, maintain customer relationships, and comply with applicable legal requirements.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
SMS consent and opt-in information will be handled in accordance with applicable privacy and telecommunications requirements. Opting out of SMS communications will not affect the availability of other services, except where SMS communication is necessary to fulfill a specific requested service.
ACKNOWLEDGEMENT
By accessing the Nexa Referrals website or using our services, you acknowledge that you have had an opportunity to review this Privacy Policy.
If you do not agree with the applicable privacy practices described herein, you should discontinue use of the relevant services where permitted.
Nexa Referrals
Phone: (302) 557-4135
Email: [Info@nexareferrals.com](mailto\:Info@nexareferrals.com)
Website: nexareferrals.com
Effective Date: September 2026
Last Updated: September 2026
© 2026 Nexa Referrals. All rights reserved.
| Privacy Policy
Privacy & Data Protection
Nexa Referrals
Privacy Policy
Effective Date: September 2026 • Last Updated: September 2026

V LEADS SERVICES — PRIVACY POLICY
Effective Date: September 2026
Last Updated: September 2026
Nexa Referrals ("Nexa Referrals", "Nexa Referrals", "we", "us", or "our") respects the privacy of individuals and businesses who visit our website, communicate with us, use our services, request information, purchase or receive leads, participate in campaigns, or otherwise interact with our business.
This Privacy Policy explains how Nexa Referrals collects, uses, stores, discloses, protects, and otherwise processes information in connection with our website, lead-generation services, customer accounts, CRM integrations, live hot transfers, marketing campaigns, communications, support services, and related business operations.
Our services are designed to help real estate professionals connect with prospective buyers and sellers through targeted and pre-screened lead-generation campaigns, including live transfers and CRM-based lead delivery.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. INTRODUCTION AND SCOPE
This Privacy Policy applies to information processed by Nexa Referrals through:
Our website and online forms;
Lead-generation campaigns;
Real-estate buyer and seller inquiries;
Customer accounts;
Lead qualification and verification;
Live hot transfers;
Telephone calls and text messages;
Email communications;
CRM integrations;
Customer support;
Marketing and advertising activities;
Billing and payment activities;
Analytics and website technologies;
Business development and sales activities; and
Other services or communications provided by Nexa Referrals.
This Policy may apply to customers, prospective customers, website visitors, real-estate professionals, agents, brokers, buyers, sellers, campaign participants, lead recipients, communication participants, and other individuals whose information is processed in connection with our services.
Where a customer uses Nexa Referrals to process information relating to its own customers, prospects, leads, or contacts, the customer may have independent legal and privacy obligations.
The customer is responsible for providing appropriate privacy notices and obtaining legally required permissions for its own use of lead information and communications.
2. CATEGORIES OF INFORMATION COLLECTED
We may collect different categories of information depending on how you interact with Nexa Referrals.
2.1 Identity and Contact Information
This may include:
Full name;
Business name;
Job title;
Email address;
Telephone number;
Mailing address;
Business address;
ZIP code;
State and city;
Preferred contact method;
Account administrator information; and
Other information voluntarily submitted through forms.
2.2 Real-Estate and Lead Information
Where individuals voluntarily provide information through our campaigns or lead-generation activities, we may process information such as:
Buyer or seller status;
Property type;
Desired location;
ZIP code;
Property address where voluntarily provided;
Buying or selling timeframe;
Property-related preferences;
General transaction requirements;
Lead qualification responses;
Appointment information;
Communication preferences;
Campaign source;
Lead status; and
Information necessary to connect the individual with a participating real-estate professional.
2.3 Customer and Business Information
For customers using our services, we may collect:
Business name;
Agent or broker information;
Email addresses;
Telephone numbers;
Billing information;
Campaign requirements;
Target ZIP codes;
Property types;
Lead preferences;
CRM information;
Account credentials;
Service selections;
Campaign history;
Customer support records; and
Contract or service information.
2.4 Billing and Transaction Information
We may process:
Billing name and address;
Payment status;
Invoice information;
Transaction identifiers;
Subscription or campaign information;
Refunds;
Credits;
Chargebacks;
Payment disputes;
Tax information; and
Other information necessary to process commercial transactions.
Where third-party payment processors are used, complete payment-card information may be processed directly by those providers rather than stored by Nexa Referrals.
2.5 Technical and Usage Information
We may automatically collect:
IP address;
Browser type;
Operating system;
Device information;
Cookies;
Session identifiers;
Website pages visited;
Referral information;
Login activity;
Date and time of website interactions;
Form submissions;
Security information;
Website performance information; and
Other technical information generated through use of our website or services.
2.6 Communications Information
Depending on the services used, we may process:
Emails;
Telephone communications;
Text messages;
Support communications;
Lead communications;
Call records;
Call duration;
Call routing information;
Transfer information;
Appointment information;
Voicemail information;
Communication preferences; and
Other communications-related information.
Where calls or other communications are recorded, applicable notices and consent requirements may apply.
3. SOURCES OF INFORMATION
We may obtain information from:
Individuals directly;
Website forms;
Lead-generation campaigns;
Advertising platforms;
Marketing partners;
Customers;
Real-estate agents and brokers;
CRM platforms;
Third-party service providers;
Analytics providers;
Communication providers;
Payment processors;
Publicly available sources;
Business databases;
Fraud-prevention providers; and
Other lawful sources.
We may also generate information through interactions with our website, services, campaigns, and customer systems.
Individuals and customers should not provide personal information to Nexa Referrals unless they have appropriate authority to provide it.
4. PURPOSES OF PROCESSING
We may process information for the following purposes:
4.1 Providing Lead-Generation Services
We may use information to:
Generate real-estate leads;
Qualify prospective buyers and sellers;
Verify submitted information;
Match prospects with customer requirements;
Deliver leads;
Arrange appointments;
Facilitate live hot transfers;
Connect prospects with agents or brokers; and
Manage campaign performance.
Our website describes services including pre-screened lead generation, live hot transfers, CRM integration, and ZIP-code/property-type targeting.
4.2 Customer Account Management
We may use information to:
Create and manage accounts;
Verify customers;
Configure campaigns;
Provide customer support;
Manage subscriptions or services;
Communicate account updates; and
Administer contractual relationships.
4.3 Marketing and Communications
We may use information to:
Respond to inquiries;
Send service-related communications;
Provide campaign updates;
Contact prospective customers;
Send marketing communications where legally permitted;
Measure campaign performance; and
Improve our marketing activities.
4.4 Security and Fraud Prevention
We may process information to:
Detect fraud;
Prevent abuse;
Identify suspicious activity;
Protect accounts;
Investigate unauthorized access;
Prevent spam;
Protect our systems; and
Enforce our policies.
4.5 Legal and Regulatory Compliance
We may process information to:
Comply with applicable laws;
Respond to legal requests;
Cooperate with regulators;
Respond to subpoenas or court orders;
Protect legal rights;
Investigate complaints; and
Establish, exercise, or defend legal claims.
5. LEAD GENERATION, CONSENT, AND COMMUNICATIONS
Nexa Referrals may operate campaigns designed to identify individuals interested in buying, selling, investing in, or otherwise engaging in real-estate transactions.
Where individuals submit information through forms, advertisements, landing pages, websites, telephone interactions, or other channels, the information may be used to evaluate the inquiry and facilitate contact with an appropriate customer or real-estate professional.
Where consent is required by applicable law, Nexa Referrals or its relevant partners will seek consent through appropriate mechanisms.
Consent may include permission to receive:
Telephone calls;
Text messages;
Emails;
Appointment communications;
Service communications; or
Other communications related to the requested service.
Individuals may have the right to withdraw consent or opt out of certain communications, subject to legal and operational limitations.
Customers are independently responsible for complying with applicable telemarketing, privacy, advertising, and communications laws when contacting leads.
6. LEAD VERIFICATION AND QUALIFICATION
Nexa Referrals may use verification and qualification processes to improve the relevance and usefulness of leads.
These processes may include:
Validation of submitted information;
Confirmation of contact details;
Qualification questions;
Location verification;
Property-related questions;
Buying or selling timeframe;
Duplicate detection;
Fraud screening; and
Other quality-control procedures.
Verification does not guarantee that a lead will purchase, sell, close a transaction, respond to a customer, or generate revenue.
A lead's qualification status represents information available to Nexa Referrals at the time of processing and may change after delivery.
7. LEAD SHARING AND CUSTOMER ACCESS
Where a campaign provides exclusive leads, information may be reserved for the applicable customer according to the relevant service agreement.
Where a service expressly permits shared or non-exclusive leads, information may be provided to more than one participating business.
Customers must:
Use lead information only for lawful business purposes;
Protect lead information;
Avoid unauthorized disclosure;
Follow applicable privacy and marketing laws;
Honour applicable opt-out requests; and
Avoid selling or transferring lead information without authorization.
The specific rights and restrictions applicable to a lead may also be governed by the customer's service agreement, campaign terms, or order.
8. LIVE HOT TRANSFERS
Nexa Referrals may facilitate live telephone transfers between qualified prospects and participating real-estate professionals.
During a transfer, certain information may be processed to:
Identify the prospect;
Route the call;
Connect the prospect with the appropriate customer;
Record transfer information;
Monitor service quality;
Prevent fraud; and
Measure campaign performance.
Telephone carriers, communication providers, customers, and other participants may independently process communications information.
Nexa Referrals does not control the privacy practices of independent third parties after a lead or call is transferred to them.
9. CRM INTEGRATIONS AND CUSTOMER SYSTEMS
Nexa Referrals may integrate with customer-selected CRM platforms or other business systems.
Depending on the integration, information may include:
Lead name;
Contact details;
Lead status;
Campaign information;
Qualification information;
Notes;
Appointment information;
Source information; and
Other lead-related data.
Customers are responsible for:
Maintaining appropriate CRM security;
Controlling user access;
Protecting login credentials;
Reviewing CRM permissions;
Complying with applicable privacy laws; and
Managing information after it is transferred to their systems.
Third-party CRM providers may have separate privacy policies and terms.
10. DISCLOSURE OF INFORMATION
We may disclose information to third parties when reasonably necessary for the purposes described in this Privacy Policy.
These parties may include:
Lead-generation partners;
Real-estate agents and brokers;
Customers;
CRM providers;
Hosting providers;
Cloud-storage providers;
Analytics providers;
Advertising platforms;
Communication providers;
Telephone carriers;
Email providers;
Payment processors;
Fraud-prevention providers;
Customer-support providers;
Professional advisers;
Legal advisers;
Insurance providers;
Regulators;
Law-enforcement agencies; and
Other service providers acting on our behalf.
We do not disclose personal information indiscriminately.
Information may also be disclosed where necessary to protect our business, customers, users, systems, rights, or property.
11. SALE OR SHARING OF PERSONAL INFORMATION
Nexa Referrals does not sell personal information for money in the ordinary sense of selling a consumer database.
However, certain data-sharing activities may be considered "sale", "sharing", "targeted advertising", or a similar regulated activity under particular privacy laws.
Where such laws apply, Nexa Referrals will provide legally required disclosures and rights.
Lead information may be shared with a participating real-estate professional where such sharing is part of the service requested or permitted by the applicable campaign.
12. COOKIES, ANALYTICS, AND ONLINE TRACKING
Our website may use:
Essential cookies;
Authentication technologies;
Analytics cookies;
Advertising technologies;
Session cookies;
Preference technologies;
Security technologies; and
Similar tracking technologies.
These technologies may help us:
Operate the website;
Remember preferences;
Understand website traffic;
Measure advertising performance;
Detect fraud;
Improve website functionality; and
Analyse user behaviour.
Where legally required, we may provide cookie-consent mechanisms.
Disabling certain cookies may affect website functionality.
13. ADVERTISING AND MARKETING TECHNOLOGIES
Nexa Referrals may use advertising and analytics platforms to understand campaign performance and reach prospective customers.
These platforms may process information such as:
IP address;
Browser information;
Device information;
Website activity;
Advertisement interactions;
Referral information; and
Conversion information.
Third-party advertising platforms operate under their own privacy policies.
Where legally required, users may have rights to opt out of certain targeted advertising or similar processing.
14. DATA RETENTION
We retain information for periods reasonably necessary to:
Provide services;
Maintain customer accounts;
Deliver leads;
Maintain business records;
Resolve disputes;
Prevent fraud;
Protect security;
Comply with legal obligations;
Maintain financial records;
Enforce agreements; and
Fulfil other legitimate business purposes.
Retention periods may vary depending on:
Type of information;
Purpose of processing;
Customer relationship;
Legal requirements;
Business requirements;
Security requirements; and
Applicable jurisdiction.
Deleting information from an active system may not immediately remove information from backups, legal records, security logs, or third-party systems.
15. DATA SECURITY
We use reasonable administrative, technical, and organisational measures designed to protect personal information.
These measures may include:
Access controls;
Authentication;
Credential protection;
Security monitoring;
System logging;
Restricted access;
Backup procedures;
Vendor controls; and
Incident-response procedures.
However, no internet transmission, database, website, or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their own:
Passwords;
CRM credentials;
Account access;
Devices;
Networks;
Exported lead information; and
Internal systems.
If you believe your account or information has been compromised, you should contact Nexa Referrals promptly.
16. INTERNATIONAL DATA TRANSFERS
Nexa Referrals and its service providers may process information in the United States and other jurisdictions where our business partners, infrastructure providers, communication providers, or technology vendors operate.
Privacy protections may differ between jurisdictions.
Where applicable law requires specific safeguards for international transfers, we may use appropriate contractual, technical, or other legally recognised mechanisms.
17. PRIVACY RIGHTS
Depending on applicable law and jurisdiction, individuals may have rights including:
Right to know what personal information is collected;
Right to access personal information;
Right to correct inaccurate information;
Right to request deletion;
Right to restrict certain processing;
Right to object to certain processing;
Right to withdraw consent;
Right to data portability;
Right to opt out of certain targeted advertising or data sharing; and
Right to appeal certain privacy decisions.
These rights are not absolute and may be subject to legal exceptions.
For example, we may retain or refuse deletion of information where necessary to:
Comply with law;
Prevent fraud;
Protect security;
Maintain suppression or opt-out records;
Resolve disputes;
Establish legal claims; or
Protect another person's rights.
18. CUSTOMER DATA AND CUSTOMER RESPONSIBILITIES
Where a customer provides information to Nexa Referrals or instructs us to process information on its behalf, the customer represents that it has the legal authority to provide that information.
Customers are responsible for:
Providing required privacy notices;
Obtaining legally required consent;
Maintaining lawful contact lists;
Respecting opt-out requests;
Using lead information lawfully;
Protecting customer and lead information;
Limiting employee access;
Maintaining appropriate security; and
Complying with applicable privacy, advertising, telemarketing, and real-estate laws.
Nexa Referrals does not provide legal advice regarding a customer's specific compliance obligations.
19. CHILDREN'S PRIVACY
Our services are primarily intended for businesses, real-estate professionals, and adults.
Our services are not directed toward children under thirteen.
We do not knowingly seek to collect personal information from children under thirteen for the purpose of providing our business services.
If we become aware that personal information from a child under thirteen has been collected improperly, we may take reasonable steps to delete it where required by law.
20. GOVERNMENT, LEGAL, AND EMERGENCY DISCLOSURES
We may disclose information when reasonably necessary or legally required to:
Respond to subpoenas;
Comply with court orders;
Respond to government requests;
Cooperate with law enforcement;
Investigate fraud;
Protect individuals from serious harm;
Protect our systems;
Enforce agreements;
Respond to legal claims; or
Comply with applicable laws.
Where legally permitted, we may notify affected customers or individuals of legal requests.
However, notification may not be possible where prohibited by law or where urgent circumstances require immediate disclosure.
21. BUSINESS TRANSFERS
If Nexa Referrals is involved in:
A merger;
Acquisition;
Financing;
Reorganisation;
Sale of assets;
Bankruptcy; or
Similar corporate transaction,
information may be transferred as part of the transaction, subject to applicable law.
The acquiring or successor organisation may continue processing information in accordance with applicable privacy requirements.
22. THIRD-PARTY SERVICES AND LINKS
Our website or services may contain links, integrations, or connections to third-party websites and services.
Examples may include:
CRM systems;
Payment processors;
Advertising platforms;
Analytics services;
Social-media platforms;
Communication services; and
Other business tools.
Nexa Referrals does not control the privacy practices of independent third parties.
Users should review the applicable third-party privacy policies before providing information directly to those services.
23. POLICY CHANGES
We may update this Privacy Policy from time to time to reflect:
Changes in our services;
Changes in technology;
Changes in business practices;
Changes in applicable laws;
Regulatory developments; or
Security and operational requirements.
The updated version will be posted on our website with a revised "Last Updated" date.
Where legally required, we may provide additional notice of material changes.
Continued use of our website or services after an updated Privacy Policy becomes effective may constitute acknowledgement of the updated Policy to the extent permitted by law.
24. CONTACT INFORMATION
If you have questions about this Privacy Policy, privacy requests, data concerns, or other privacy-related matters, you may contact us using the information below.
Nexa Referrals
Phone: (302) 557-4135
Email: [Info@nexareferrals.com](mailto\:Info@nexareferrals.com)
Website: nexareferrals.com
For privacy requests, please provide enough information for us to understand your request and verify your identity where legally required.
25. CONTROLLER, PROCESSOR, AND SERVICE PROVIDER ROLES
The legal role of Nexa Referrals may differ depending on the information and activity involved.
For example, Nexa Referrals may act as:
A business or controller for information used to operate its own website and business;
A service provider or processor where it processes customer-controlled information under customer instructions;
A lead-generation provider when collecting and qualifying prospective customers; or
A business intermediary facilitating communications between prospects and real-estate professionals.
The applicable role depends on the specific processing activity, jurisdiction, contractual arrangement, and applicable law.
Nothing in this Privacy Policy should be interpreted as a categorical determination of legal status under every privacy law.
26. DATA MINIMISATION
Nexa Referrals aims to collect and process information reasonably necessary for the relevant business purpose.
Customers should avoid providing information that is:
Unnecessary;
Excessively sensitive;
Unrelated to the requested service; or
Prohibited from being collected or transmitted.
Customers should also restrict access to lead information to personnel who have a legitimate business need.
27. ESSENTIAL PRIVACY AND RISK ALLOCATION
Privacy and data protection responsibilities may be shared between Nexa Referrals, customers, technology providers, communication providers, advertising platforms, CRM providers, and other parties.
Nexa Referrals is not responsible for privacy practices outside its reasonable control, including practices of:
Customers;
Real-estate agents;
Brokers;
CRM providers;
Advertising platforms;
Telephone carriers;
Payment providers;
Lead recipients;
Other independent service providers; or
Individuals who receive or access information after lawful delivery.
Customers remain responsible for their own use of lead information and communications.
Nothing in this Privacy Policy limits rights or protections that cannot lawfully be limited.
28. SEVERABILITY AND SURVIVAL
If any provision of this Privacy Policy is determined to be invalid or unenforceable, the remaining provisions will continue to the maximum extent permitted by law.
Provisions relating to security, legal compliance, data retention, fraud prevention, dispute resolution, and other obligations that by their nature should continue may survive termination of a customer's relationship with Nexa Referrals.
29. GOVERNING PRINCIPLES
Nexa Referrals seeks to process personal information in accordance with:
Applicable privacy laws;
Applicable telecommunications and communications laws;
Applicable consumer-protection requirements;
Contractual obligations;
Reasonable security practices; and
The purposes described in this Privacy Policy.
Nothing in this Policy creates rights or obligations beyond those required by applicable law or applicable contractual agreements.
SMS / Mobile Information Privacy
Nexa Referrals respects the privacy of mobile information and SMS communications. Mobile phone numbers, SMS consent, and SMS opt-in information will not be sold, rented, or shared with third parties for their own marketing purposes. This information may only be used as necessary to provide requested services, send communications to which the individual has consented, maintain customer relationships, and comply with applicable legal requirements.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
SMS consent and opt-in information will be handled in accordance with applicable privacy and telecommunications requirements. Opting out of SMS communications will not affect the availability of other services, except where SMS communication is necessary to fulfill a specific requested service.
ACKNOWLEDGEMENT
By accessing the Nexa Referrals website or using our services, you acknowledge that you have had an opportunity to review this Privacy Policy.
If you do not agree with the applicable privacy practices described herein, you should discontinue use of the relevant services where permitted.
Nexa Referrals
Phone: (302) 557-4135
Email: [Info@nexareferrals.com](mailto\:Info@nexareferrals.com)
Website: nexareferrals.com
Effective Date: September 2026
Last Updated: September 2026
© 2026 Nexa Referrals. All rights reserved.
— PRIVACY POLICY

Effective Date: September 2026

Last Updated: September 2026

Nexa Referrals ("Nexa Referrals", "Nexa Referrals", "we", "us", or "our") respects the privacy of individuals and businesses who visit our website, communicate with us, use our services, request information, purchase or receive leads, participate in campaigns, or otherwise interact with our business.

This Privacy Policy explains how Nexa Referrals collects, uses, stores, discloses, protects, and otherwise processes information in connection with our website, lead-generation services, customer accounts, CRM integrations, live hot transfers, marketing campaigns, communications, support services, and related business operations.

Our services are designed to help real estate professionals connect with prospective buyers and sellers through targeted and pre-screened lead-generation campaigns, including live transfers and CRM-based lead delivery.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. INTRODUCTION AND SCOPE

This Privacy Policy applies to information processed by Nexa Referrals through:

Our website and online forms;
Lead-generation campaigns;
Real-estate buyer and seller inquiries;
Customer accounts;
Lead qualification and verification;
Live hot transfers;
Telephone calls and text messages;
Email communications;
CRM integrations;
Customer support;
Marketing and advertising activities;
Billing and payment activities;
Analytics and website technologies;
Business development and sales activities; and
Other services or communications provided by Nexa Referrals.

This Policy may apply to customers, prospective customers, website visitors, real-estate professionals, agents, brokers, buyers, sellers, campaign participants, lead recipients, communication participants, and other individuals whose information is processed in connection with our services.

Where a customer uses Nexa Referrals to process information relating to its own customers, prospects, leads, or contacts, the customer may have independent legal and privacy obligations.

The customer is responsible for providing appropriate privacy notices and obtaining legally required permissions for its own use of lead information and communications.

2. CATEGORIES OF INFORMATION COLLECTED

We may collect different categories of information depending on how you interact with Nexa Referrals.

2.1 Identity and Contact Information

This may include:

Full name;
Business name;
Job title;
Email address;
Telephone number;
Mailing address;
Business address;
ZIP code;
State and city;
Preferred contact method;
Account administrator information; and
Other information voluntarily submitted through forms.

2.2 Real-Estate and Lead Information

Where individuals voluntarily provide information through our campaigns or lead-generation activities, we may process information such as:

Buyer or seller status;
Property type;
Desired location;
ZIP code;
Property address where voluntarily provided;
Buying or selling timeframe;
Property-related preferences;
General transaction requirements;
Lead qualification responses;
Appointment information;
Communication preferences;
Campaign source;
Lead status; and
Information necessary to connect the individual with a participating real-estate professional.

2.3 Customer and Business Information

For customers using our services, we may collect:

Business name;
Agent or broker information;
Email addresses;
Telephone numbers;
Billing information;
Campaign requirements;
Target ZIP codes;
Property types;
Lead preferences;
CRM information;
Account credentials;
Service selections;
Campaign history;
Customer support records; and
Contract or service information.

2.4 Billing and Transaction Information

We may process:

Billing name and address;
Payment status;
Invoice information;
Transaction identifiers;
Subscription or campaign information;
Refunds;
Credits;
Chargebacks;
Payment disputes;
Tax information; and
Other information necessary to process commercial transactions.

Where third-party payment processors are used, complete payment-card information may be processed directly by those providers rather than stored by Nexa Referrals.

2.5 Technical and Usage Information

We may automatically collect:

IP address;
Browser type;
Operating system;
Device information;
Cookies;
Session identifiers;
Website pages visited;
Referral information;
Login activity;
Date and time of website interactions;
Form submissions;
Security information;
Website performance information; and
Other technical information generated through use of our website or services.

2.6 Communications Information

Depending on the services used, we may process:

Emails;
Telephone communications;
Text messages;
Support communications;
Lead communications;
Call records;
Call duration;
Call routing information;
Transfer information;
Appointment information;
Voicemail information;
Communication preferences; and
Other communications-related information.

Where calls or other communications are recorded, applicable notices and consent requirements may apply.

3. SOURCES OF INFORMATION

We may obtain information from:

Individuals directly;
Website forms;
Lead-generation campaigns;
Advertising platforms;
Marketing partners;
Customers;
Real-estate agents and brokers;
CRM platforms;
Third-party service providers;
Analytics providers;
Communication providers;
Payment processors;
Publicly available sources;
Business databases;
Fraud-prevention providers; and
Other lawful sources.

We may also generate information through interactions with our website, services, campaigns, and customer systems.

Individuals and customers should not provide personal information to Nexa Referrals unless they have appropriate authority to provide it.

4. PURPOSES OF PROCESSING

We may process information for the following purposes:

4.1 Providing Lead-Generation Services

We may use information to:

Generate real-estate leads;
Qualify prospective buyers and sellers;
Verify submitted information;
Match prospects with customer requirements;
Deliver leads;
Arrange appointments;
Facilitate live hot transfers;
Connect prospects with agents or brokers; and
Manage campaign performance.

Our website describes services including pre-screened lead generation, live hot transfers, CRM integration, and ZIP-code/property-type targeting.

4.2 Customer Account Management

We may use information to:

Create and manage accounts;
Verify customers;
Configure campaigns;
Provide customer support;
Manage subscriptions or services;
Communicate account updates; and
Administer contractual relationships.

4.3 Marketing and Communications

We may use information to:

Respond to inquiries;
Send service-related communications;
Provide campaign updates;
Contact prospective customers;
Send marketing communications where legally permitted;
Measure campaign performance; and
Improve our marketing activities.

4.4 Security and Fraud Prevention

We may process information to:

Detect fraud;
Prevent abuse;
Identify suspicious activity;
Protect accounts;
Investigate unauthorized access;
Prevent spam;
Protect our systems; and
Enforce our policies.

4.5 Legal and Regulatory Compliance

We may process information to:

Comply with applicable laws;
Respond to legal requests;
Cooperate with regulators;
Respond to subpoenas or court orders;
Protect legal rights;
Investigate complaints; and
Establish, exercise, or defend legal claims.

5. LEAD GENERATION, CONSENT, AND COMMUNICATIONS

Nexa Referrals may operate campaigns designed to identify individuals interested in buying, selling, investing in, or otherwise engaging in real-estate transactions.

Where individuals submit information through forms, advertisements, landing pages, websites, telephone interactions, or other channels, the information may be used to evaluate the inquiry and facilitate contact with an appropriate customer or real-estate professional.

Where consent is required by applicable law, Nexa Referrals or its relevant partners will seek consent through appropriate mechanisms.

Consent may include permission to receive:

Telephone calls;
Text messages;
Emails;
Appointment communications;
Service communications; or
Other communications related to the requested service.

Individuals may have the right to withdraw consent or opt out of certain communications, subject to legal and operational limitations.

Customers are independently responsible for complying with applicable telemarketing, privacy, advertising, and communications laws when contacting leads.

6. LEAD VERIFICATION AND QUALIFICATION

Nexa Referrals may use verification and qualification processes to improve the relevance and usefulness of leads.

These processes may include:

Validation of submitted information;
Confirmation of contact details;
Qualification questions;
Location verification;
Property-related questions;
Buying or selling timeframe;
Duplicate detection;
Fraud screening; and
Other quality-control procedures.

Verification does not guarantee that a lead will purchase, sell, close a transaction, respond to a customer, or generate revenue.

A lead's qualification status represents information available to Nexa Referrals at the time of processing and may change after delivery.

7. LEAD SHARING AND CUSTOMER ACCESS

Where a campaign provides exclusive leads, information may be reserved for the applicable customer according to the relevant service agreement.

Where a service expressly permits shared or non-exclusive leads, information may be provided to more than one participating business.

Customers must:

Use lead information only for lawful business purposes;
Protect lead information;
Avoid unauthorized disclosure;
Follow applicable privacy and marketing laws;
Honour applicable opt-out requests; and
Avoid selling or transferring lead information without authorization.

The specific rights and restrictions applicable to a lead may also be governed by the customer's service agreement, campaign terms, or order.

8. LIVE HOT TRANSFERS

Nexa Referrals may facilitate live telephone transfers between qualified prospects and participating real-estate professionals.

During a transfer, certain information may be processed to:

Identify the prospect;
Route the call;
Connect the prospect with the appropriate customer;
Record transfer information;
Monitor service quality;
Prevent fraud; and
Measure campaign performance.

Telephone carriers, communication providers, customers, and other participants may independently process communications information.

Nexa Referrals does not control the privacy practices of independent third parties after a lead or call is transferred to them.

9. CRM INTEGRATIONS AND CUSTOMER SYSTEMS

Nexa Referrals may integrate with customer-selected CRM platforms or other business systems.

Depending on the integration, information may include:

Lead name;
Contact details;
Lead status;
Campaign information;
Qualification information;
Notes;
Appointment information;
Source information; and
Other lead-related data.

Customers are responsible for:

Maintaining appropriate CRM security;
Controlling user access;
Protecting login credentials;
Reviewing CRM permissions;
Complying with applicable privacy laws; and
Managing information after it is transferred to their systems.

Third-party CRM providers may have separate privacy policies and terms.

10. DISCLOSURE OF INFORMATION

We may disclose information to third parties when reasonably necessary for the purposes described in this Privacy Policy.

These parties may include:

Lead-generation partners;
Real-estate agents and brokers;
Customers;
CRM providers;
Hosting providers;
Cloud-storage providers;
Analytics providers;
Advertising platforms;
Communication providers;
Telephone carriers;
Email providers;
Payment processors;
Fraud-prevention providers;
Customer-support providers;
Professional advisers;
Legal advisers;
Insurance providers;
Regulators;
Law-enforcement agencies; and
Other service providers acting on our behalf.

We do not disclose personal information indiscriminately.

Information may also be disclosed where necessary to protect our business, customers, users, systems, rights, or property.

11. SALE OR SHARING OF PERSONAL INFORMATION

Nexa Referrals does not sell personal information for money in the ordinary sense of selling a consumer database.

However, certain data-sharing activities may be considered "sale", "sharing", "targeted advertising", or a similar regulated activity under particular privacy laws.

Where such laws apply, Nexa Referrals will provide legally required disclosures and rights.

Lead information may be shared with a participating real-estate professional where such sharing is part of the service requested or permitted by the applicable campaign.

12. COOKIES, ANALYTICS, AND ONLINE TRACKING

Our website may use:

Essential cookies;
Authentication technologies;
Analytics cookies;
Advertising technologies;
Session cookies;
Preference technologies;
Security technologies; and
Similar tracking technologies.

These technologies may help us:

Operate the website;
Remember preferences;
Understand website traffic;
Measure advertising performance;
Detect fraud;
Improve website functionality; and
Analyse user behaviour.

Where legally required, we may provide cookie-consent mechanisms.

Disabling certain cookies may affect website functionality.

13. ADVERTISING AND MARKETING TECHNOLOGIES

Nexa Referrals may use advertising and analytics platforms to understand campaign performance and reach prospective customers.

These platforms may process information such as:

IP address;
Browser information;
Device information;
Website activity;
Advertisement interactions;
Referral information; and
Conversion information.

Third-party advertising platforms operate under their own privacy policies.

Where legally required, users may have rights to opt out of certain targeted advertising or similar processing.

14. DATA RETENTION

We retain information for periods reasonably necessary to:

Provide services;
Maintain customer accounts;
Deliver leads;
Maintain business records;
Resolve disputes;
Prevent fraud;
Protect security;
Comply with legal obligations;
Maintain financial records;
Enforce agreements; and
Fulfil other legitimate business purposes.

Retention periods may vary depending on:

Type of information;
Purpose of processing;
Customer relationship;
Legal requirements;
Business requirements;
Security requirements; and
Applicable jurisdiction.

Deleting information from an active system may not immediately remove information from backups, legal records, security logs, or third-party systems.

15. DATA SECURITY

We use reasonable administrative, technical, and organisational measures designed to protect personal information.

These measures may include:

Access controls;
Authentication;
Credential protection;
Security monitoring;
System logging;
Restricted access;
Backup procedures;
Vendor controls; and
Incident-response procedures.

However, no internet transmission, database, website, or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their own:

Passwords;
CRM credentials;
Account access;
Devices;
Networks;
Exported lead information; and
Internal systems.

If you believe your account or information has been compromised, you should contact Nexa Referrals promptly.

16. INTERNATIONAL DATA TRANSFERS

Nexa Referrals and its service providers may process information in the United States and other jurisdictions where our business partners, infrastructure providers, communication providers, or technology vendors operate.

Privacy protections may differ between jurisdictions.

Where applicable law requires specific safeguards for international transfers, we may use appropriate contractual, technical, or other legally recognised mechanisms.

17. PRIVACY RIGHTS

Depending on applicable law and jurisdiction, individuals may have rights including:

Right to know what personal information is collected;
Right to access personal information;
Right to correct inaccurate information;
Right to request deletion;
Right to restrict certain processing;
Right to object to certain processing;
Right to withdraw consent;
Right to data portability;
Right to opt out of certain targeted advertising or data sharing; and
Right to appeal certain privacy decisions.

These rights are not absolute and may be subject to legal exceptions.

For example, we may retain or refuse deletion of information where necessary to:

Comply with law;
Prevent fraud;
Protect security;
Maintain suppression or opt-out records;
Resolve disputes;
Establish legal claims; or
Protect another person's rights.

18. CUSTOMER DATA AND CUSTOMER RESPONSIBILITIES

Where a customer provides information to Nexa Referrals or instructs us to process information on its behalf, the customer represents that it has the legal authority to provide that information.

Customers are responsible for:

Providing required privacy notices;
Obtaining legally required consent;
Maintaining lawful contact lists;
Respecting opt-out requests;
Using lead information lawfully;
Protecting customer and lead information;
Limiting employee access;
Maintaining appropriate security; and
Complying with applicable privacy, advertising, telemarketing, and real-estate laws.

Nexa Referrals does not provide legal advice regarding a customer's specific compliance obligations.

19. CHILDREN'S PRIVACY

Our services are primarily intended for businesses, real-estate professionals, and adults.

Our services are not directed toward children under thirteen.

We do not knowingly seek to collect personal information from children under thirteen for the purpose of providing our business services.

If we become aware that personal information from a child under thirteen has been collected improperly, we may take reasonable steps to delete it where required by law.

20. GOVERNMENT, LEGAL, AND EMERGENCY DISCLOSURES

We may disclose information when reasonably necessary or legally required to:

Respond to subpoenas;
Comply with court orders;
Respond to government requests;
Cooperate with law enforcement;
Investigate fraud;
Protect individuals from serious harm;
Protect our systems;
Enforce agreements;
Respond to legal claims; or
Comply with applicable laws.

Where legally permitted, we may notify affected customers or individuals of legal requests.

However, notification may not be possible where prohibited by law or where urgent circumstances require immediate disclosure.

21. BUSINESS TRANSFERS

If Nexa Referrals is involved in:

A merger;
Acquisition;
Financing;
Reorganisation;
Sale of assets;
Bankruptcy; or
Similar corporate transaction,

information may be transferred as part of the transaction, subject to applicable law.

The acquiring or successor organisation may continue processing information in accordance with applicable privacy requirements.

22. THIRD-PARTY SERVICES AND LINKS

Our website or services may contain links, integrations, or connections to third-party websites and services.

Examples may include:

CRM systems;
Payment processors;
Advertising platforms;
Analytics services;
Social-media platforms;
Communication services; and
Other business tools.

Nexa Referrals does not control the privacy practices of independent third parties.

Users should review the applicable third-party privacy policies before providing information directly to those services.

23. POLICY CHANGES

We may update this Privacy Policy from time to time to reflect:

Changes in our services;
Changes in technology;
Changes in business practices;
Changes in applicable laws;
Regulatory developments; or
Security and operational requirements.

The updated version will be posted on our website with a revised "Last Updated" date.

Where legally required, we may provide additional notice of material changes.

Continued use of our website or services after an updated Privacy Policy becomes effective may constitute acknowledgement of the updated Policy to the extent permitted by law.

24. CONTACT INFORMATION

If you have questions about this Privacy Policy, privacy requests, data concerns, or other privacy-related matters, you may contact us using the information below.

Nexa Referrals

Phone: (302) 557-4135

Email: [Info@nexareferrals.com](mailto\:Info@nexareferrals.com)

Website: nexareferrals.com

For privacy requests, please provide enough information for us to understand your request and verify your identity where legally required.

25. CONTROLLER, PROCESSOR, AND SERVICE PROVIDER ROLES

The legal role of Nexa Referrals may differ depending on the information and activity involved.

For example, Nexa Referrals may act as:

A business or controller for information used to operate its own website and business;
A service provider or processor where it processes customer-controlled information under customer instructions;
A lead-generation provider when collecting and qualifying prospective customers; or
A business intermediary facilitating communications between prospects and real-estate professionals.

The applicable role depends on the specific processing activity, jurisdiction, contractual arrangement, and applicable law.

Nothing in this Privacy Policy should be interpreted as a categorical determination of legal status under every privacy law.

26. DATA MINIMISATION

Nexa Referrals aims to collect and process information reasonably necessary for the relevant business purpose.

Customers should avoid providing information that is:

Unnecessary;
Excessively sensitive;
Unrelated to the requested service; or
Prohibited from being collected or transmitted.

Customers should also restrict access to lead information to personnel who have a legitimate business need.

27. ESSENTIAL PRIVACY AND RISK ALLOCATION

Privacy and data protection responsibilities may be shared between Nexa Referrals, customers, technology providers, communication providers, advertising platforms, CRM providers, and other parties.

Nexa Referrals is not responsible for privacy practices outside its reasonable control, including practices of:

Customers;
Real-estate agents;
Brokers;
CRM providers;
Advertising platforms;
Telephone carriers;
Payment providers;
Lead recipients;
Other independent service providers; or
Individuals who receive or access information after lawful delivery.

Customers remain responsible for their own use of lead information and communications.

Nothing in this Privacy Policy limits rights or protections that cannot lawfully be limited.

28. SEVERABILITY AND SURVIVAL

If any provision of this Privacy Policy is determined to be invalid or unenforceable, the remaining provisions will continue to the maximum extent permitted by law.

Provisions relating to security, legal compliance, data retention, fraud prevention, dispute resolution, and other obligations that by their nature should continue may survive termination of a customer's relationship with Nexa Referrals.

29. GOVERNING PRINCIPLES

Nexa Referrals seeks to process personal information in accordance with:

Applicable privacy laws;
Applicable telecommunications and communications laws;
Applicable consumer-protection requirements;
Contractual obligations;
Reasonable security practices; and
The purposes described in this Privacy Policy.

Nothing in this Policy creates rights or obligations beyond those required by applicable law or applicable contractual agreements.

SMS / Mobile Information Privacy

Nexa Referrals respects the privacy of mobile information and SMS communications. Mobile phone numbers, SMS consent, and SMS opt-in information will not be sold, rented, or shared with third parties for their own marketing purposes. This information may only be used as necessary to provide requested services, send communications to which the individual has consented, maintain customer relationships, and comply with applicable legal requirements.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

SMS consent and opt-in information will be handled in accordance with applicable privacy and telecommunications requirements. Opting out of SMS communications will not affect the availability of other services, except where SMS communication is necessary to fulfill a specific requested service.

ACKNOWLEDGEMENT

By accessing the Nexa Referrals website or using our services, you acknowledge that you have had an opportunity to review this Privacy Policy.

If you do not agree with the applicable privacy practices described herein, you should discontinue use of the relevant services where permitted.

Nexa Referrals

Phone: (302) 557-4135

Email: [Info@nexareferrals.com](mailto\:Info@nexareferrals.com)

Website: nexareferrals.com

Effective Date: September 2026

Last Updated: September 2026