Nexa Referrals

ACCELERATE PLAN – Terms of Service Agreement

NEXA REFERRALS

VIRTUAL ASSISTANT SERVICES AGREEMENT

ACCELERATE PLAN
Nexa Referrals
Address: _______________________________________________
Phone: _________________________________________________
Email: __________________________________________________

CLIENT

Client Name: _______________________________________________
Company/Brokerage: __________________________________________
Address: ____________________________________________________
Email: ______________________________________________________
Phone: ______________________________________________________

1. PURPOSE OF AGREEMENT

The Company agrees to provide the Client with professional Virtual Assistant services under the Accelerate Plan, designed to help scale the Client's business.

2. SERVICES PROVIDED

Core & Lead Support

Lead follow-up and prospecting calls; basic administrative support; CRM data entry and updates; expired and FSBO outreach; appointment scheduling; dedicated VA; weekly activity reporting; email support; ready-to-use call and follow-up scripts.

Advanced Support

Advanced CRM management; lead nurturing and follow-up campaigns; basic social media posting; basic transaction coordination; phone and email support; quality control on leads; custom CRM pipeline setup.

Dedicated Account Manager

The Company will provide a dedicated account manager to coordinate and oversee the Client's services.

Social Media Management & Engagement

The Company will assist with social media management and engagement.

Website Content Updates

The Company will assist with website content updates according to Client instructions.

Video Editing

The Company will provide video editing support for reels, shorts, and advertisements.

SEO Basics

The Company will provide basic SEO support.

Daily Performance Tracking

The Company will provide daily performance tracking relating to the services.

Bonus — Weekly Optimization & Improvement Review

The Company will provide a weekly optimization and improvement review.

3. SERVICE HOURS

The Accelerate Plan provides 8 hours per day, Monday through Saturday. The specific working schedule may be coordinated between the Company and Client. Unused hours do not automatically carry forward to another billing period.

4. SERVICE FEE

The Client agrees to pay $1,499 USD per month for the Accelerate Virtual Assistant services. The Company's plans do not include a setup fee.

5. MONTH-TO-MONTH SERVICE

The selected plan is provided on a month-to-month basis. The Client may cancel the service at any time by providing written notice. The Client remains responsible for amounts due for services already provided or for the applicable current billing period.

6. CLIENT RESPONSIBILITIES

The Client agrees to provide the Company and assigned VA with the information, instructions, system access, CRM credentials, calendars, scripts, marketing materials, and other resources reasonably required to perform the services. The Client remains responsible for the accuracy and legality of information supplied to the Company.

7. CONFIDENTIALITY & DATA SECURITY

Both Parties agree to protect confidential business information received during the relationship. The Company will use reasonable care when handling Client CRM information, prospect information, credentials, marketing materials, and other non-public information. The Client remains responsible for maintaining ownership and administrative control of its accounts.

8. NO GUARANTEE OF BUSINESS RESULTS

The Company provides virtual assistant, administrative, prospecting, marketing, and business-support services as applicable to the selected plan. The Company does not guarantee specific leads, appointments, listings, transactions, closings, commissions, revenue, profits, SEO rankings, or return on investment.

9. PROFESSIONAL RESPONSIBILITY

The Company provides administrative, marketing, prospecting, and business-support services. The Client remains responsible for professional decisions, negotiations, contracts, disclosures, licensing requirements, legal compliance, and final communications with prospects and clients.

10. NON-SOLICITATION

The Client agrees not to directly hire, employ, or contract with the Company's assigned VA or personnel outside Nexa Referrals during the term of this Agreement without the Company's prior written consent.

11. REPORTING & ACCOUNTABILITY

The Company will maintain reasonable activity, reporting, and quality-control procedures applicable to the selected plan. The Client may provide feedback concerning the VA's performance and requested tasks.

12. TERMINATION

Either Party may terminate this Agreement in accordance with the month-to-month cancellation terms. The Company may suspend or terminate services for non-payment, misuse of Company personnel, unlawful instructions, abusive conduct, or material breach of this Agreement.

13. ENTIRE AGREEMENT

This Agreement constitutes the agreement between the Company and Client concerning the selected Virtual Assistant services. Any material modification should be confirmed in writing by both Parties.

14. SIGNATURES

By signing below, the Parties acknowledge that they have reviewed and agreed to the terms of this Agreement.

NEXA REFERRALS

Authorized Representative:
__________________________________
Title:
__________________________________
Signature:
__________________________________
Date:
__________________________________

CLIENT

Client Name:
__________________________________
Company/Brokerage:
__________________________________
Signature:
__________________________________
Date:
__________________________________
Signature
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