Nexa Referrals

MOMENTUM PLAN – Terms of Service Agreement

NEXA REFERRALS

VIRTUAL ASSISTANT SERVICES AGREEMENT

MOMENTUM PLAN
Nexa Referrals
Address: _______________________________________________
Phone: _________________________________________________
Email: __________________________________________________

CLIENT

Client Name: _______________________________________________
Company/Brokerage: __________________________________________
Address: ____________________________________________________
Email: ______________________________________________________
Phone: ______________________________________________________

1. PURPOSE OF AGREEMENT

The Company agrees to provide the Client with professional Virtual Assistant services under the Momentum Plan.

2. SERVICES PROVIDED

Lead Follow-Up & Prospecting Calls

The VA will conduct lead follow-up and prospecting activities according to the Client's instructions.

Basic Administrative Support

The VA will provide basic administrative assistance related to the Client's business.

CRM Data Entry & Updates

The VA will maintain and update Client CRM information.

Expired & FSBO Outreach

The VA will assist with outreach to expired and FSBO prospects.

Appointment Scheduling

The VA will assist with scheduling appointments.

Dedicated Virtual Assistant

The Company will provide a dedicated VA for the Client's assigned services.

Weekly Activity Reporting

The Company will provide activity reporting relating to work performed.

Email Support

The Company will provide email support.

Ready-to-Use Call & Follow-Up Scripts

The Company will provide ready-to-use call and follow-up scripts.

Advanced CRM Management

The VA will provide advanced CRM management and organization according to the Client's instructions.

Lead Nurturing & Follow-Up Campaigns

The VA will assist with lead nurturing and follow-up campaigns.

Basic Social Media Posting

The VA will assist with basic social media posting.

Basic Transaction Coordination

The VA will provide basic transaction coordination support.

Phone & Email Support

The Client will have phone and email support relating to the services.

Quality Control on Leads

The VA will assist with quality control of leads according to the Client's established requirements.

Bonus — Custom CRM Pipeline Setup

The Company will provide a custom CRM pipeline setup as part of the Momentum Plan.

3. SERVICE HOURS

The Momentum Plan provides 6 hours per day, Monday through Saturday. The specific working schedule may be coordinated between the Company and Client. Unused hours do not automatically carry forward to another billing period.

4. SERVICE FEE

The Client agrees to pay $999 USD per month for the Momentum Virtual Assistant services. The Company's plans do not include a setup fee.

5. MONTH-TO-MONTH SERVICE

The selected plan is provided on a month-to-month basis. The Client may cancel the service at any time by providing written notice. The Client remains responsible for amounts due for services already provided or for the applicable current billing period.

6. CLIENT RESPONSIBILITIES

The Client agrees to provide the Company and assigned VA with the information, instructions, system access, CRM credentials, calendars, scripts, marketing materials, and other resources reasonably required to perform the services. The Client remains responsible for the accuracy and legality of information supplied to the Company.

7. CONFIDENTIALITY & DATA SECURITY

Both Parties agree to protect confidential business information received during the relationship. The Company will use reasonable care when handling Client CRM information, prospect information, credentials, marketing materials, and other non-public information. The Client remains responsible for maintaining ownership and administrative control of its accounts.

8. NO GUARANTEE OF BUSINESS RESULTS

The Company provides virtual assistant, administrative, prospecting, marketing, and business-support services as applicable to the selected plan. The Company does not guarantee specific leads, appointments, listings, transactions, closings, commissions, revenue, profits, SEO rankings, or return on investment.

9. PROFESSIONAL RESPONSIBILITY

The Company provides administrative, marketing, prospecting, and business-support services. The Client remains responsible for professional decisions, negotiations, contracts, disclosures, licensing requirements, legal compliance, and final communications with prospects and clients.

10. NON-SOLICITATION

The Client agrees not to directly hire, employ, or contract with the Company's assigned VA or personnel outside Nexa Referrals during the term of this Agreement without the Company's prior written consent.

11. REPORTING & ACCOUNTABILITY

The Company will maintain reasonable activity, reporting, and quality-control procedures applicable to the selected plan. The Client may provide feedback concerning the VA's performance and requested tasks.

12. TERMINATION

Either Party may terminate this Agreement in accordance with the month-to-month cancellation terms. The Company may suspend or terminate services for non-payment, misuse of Company personnel, unlawful instructions, abusive conduct, or material breach of this Agreement.

13. ENTIRE AGREEMENT

This Agreement constitutes the agreement between the Company and Client concerning the selected Virtual Assistant services. Any material modification should be confirmed in writing by both Parties.

14. SIGNATURES

By signing below, the Parties acknowledge that they have reviewed and agreed to the terms of this Agreement.

NEXA REFERRALS

Authorized Representative:
__________________________________
Title:
__________________________________
Signature:
__________________________________
Date:
__________________________________

CLIENT

Client Name:
__________________________________
Company/Brokerage:
__________________________________
Signature:
__________________________________
Date:
__________________________________
Signature
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