NEXA REFERRALS
VIRTUAL ASSISTANT SERVICES AGREEMENT
EMPIRE PLAN
Nexa Referrals
Address: _______________________________________________
Phone: _________________________________________________
Email: __________________________________________________
CLIENT
Client Name:
_______________________________________________
Company/Brokerage:
__________________________________________
Address:
____________________________________________________
Email:
______________________________________________________
Phone:
______________________________________________________
1. PURPOSE OF AGREEMENT
The Company agrees to provide the Client with professional
Virtual Assistant services under the Empire Plan.
2. SERVICES PROVIDED
Core & Advanced VA Services
Lead follow-up and prospecting calls; basic administrative
support; CRM data entry and updates; expired and FSBO
outreach; appointment scheduling; weekly activity reporting;
email support; ready-to-use call and follow-up scripts;
advanced CRM management; lead nurturing and follow-up
campaigns; basic social media posting; basic transaction
coordination; phone and email support; quality control on
leads; custom CRM pipeline setup.
Accelerate Services
Dedicated account manager; social media management and
engagement; website content updates; video editing for
reels, shorts, and advertisements; basic SEO; daily
performance tracking; weekly optimization and improvement
review.
Full-Time Dedicated VA Team
The Company will provide a full-time dedicated VA team
for the Client's business-support requirements.
Priority Task Execution
The Client's assigned tasks will receive priority execution
within the Company's operational workflow.
Phone, SMS & Email Support
The Company will provide phone, SMS, and email support
relating to the services.
Advanced SEO Optimization
The Company will provide advanced SEO optimization support.
Marketing Campaign Management
The Company will assist with management of the Client's
marketing campaigns.
Listing & Buyer Packet Creation
The Company will assist with creating listing packets and
buyer packets based on Client-provided information and
requirements.
Detailed Daily Performance Reports
The Company will provide detailed daily performance reports.
Bonus — Monthly Strategy & Growth Planning Call
The Company will provide a monthly strategy and growth
planning call.
3. SERVICE HOURS
The Empire Plan provides Full-time dedicated VA team.
The specific working schedule may be coordinated between
the Company and Client. Unused hours do not automatically
carry forward to another billing period.
4. SERVICE FEE
The Client agrees to pay $2,299 USD per month for the
Empire Virtual Assistant services. The Company's plans
do not include a setup fee.
5. MONTH-TO-MONTH SERVICE
The selected plan is provided on a month-to-month basis.
The Client may cancel the service at any time by providing
written notice. The Client remains responsible for amounts
due for services already provided or for the applicable
current billing period.
6. CLIENT RESPONSIBILITIES
The Client agrees to provide the Company and assigned VA
with the information, instructions, system access, CRM
credentials, calendars, scripts, marketing materials, and
other resources reasonably required to perform the services.
The Client remains responsible for the accuracy and legality
of information supplied to the Company.
7. CONFIDENTIALITY & DATA SECURITY
Both Parties agree to protect confidential business
information received during the relationship. The Company
will use reasonable care when handling Client CRM information,
prospect information, credentials, marketing materials, and
other non-public information. The Client remains responsible
for maintaining ownership and administrative control of its
accounts.
8. NO GUARANTEE OF BUSINESS RESULTS
The Company provides virtual assistant, administrative,
prospecting, marketing, and business-support services as
applicable to the selected plan. The Company does not
guarantee specific leads, appointments, listings,
transactions, closings, commissions, revenue, profits,
SEO rankings, or return on investment.
9. PROFESSIONAL RESPONSIBILITY
The Company provides administrative, marketing, prospecting,
and business-support services. The Client remains responsible
for professional decisions, negotiations, contracts,
disclosures, licensing requirements, legal compliance, and
final communications with prospects and clients.
10. NON-SOLICITATION
The Client agrees not to directly hire, employ, or contract
with the Company's assigned VA or personnel outside Nexa
Referrals during the term of this Agreement without the
Company's prior written consent.
11. REPORTING & ACCOUNTABILITY
The Company will maintain reasonable activity, reporting,
and quality-control procedures applicable to the selected
plan. The Client may provide feedback concerning the VA's
performance and requested tasks.
12. TERMINATION
Either Party may terminate this Agreement in accordance
with the month-to-month cancellation terms. The Company
may suspend or terminate services for non-payment, misuse
of Company personnel, unlawful instructions, abusive
conduct, or material breach of this Agreement.
13. ENTIRE AGREEMENT
This Agreement constitutes the agreement between the Company
and Client concerning the selected Virtual Assistant
services. Any material modification should be confirmed
in writing by both Parties.
14. SIGNATURES
By signing below, the Parties acknowledge that they have
reviewed and agreed to the terms of this Agreement.
NEXA REFERRALS
Authorized Representative:
__________________________________
Title:
__________________________________
Signature:
__________________________________
Date:
__________________________________
CLIENT
Client Name:
__________________________________
Company/Brokerage:
__________________________________
Signature:
__________________________________
Date:
__________________________________
