NEXA REFERRALS
VIRTUAL ASSISTANT SERVICES AGREEMENT
IGNITE PLAN
Nexa Referrals
Address: _______________________________________________
Phone: _________________________________________________
Email: __________________________________________________
CLIENT
Client Name:
_______________________________________________
Company/Brokerage:
__________________________________________
Address:
____________________________________________________
Email:
______________________________________________________
Phone:
______________________________________________________
1. PURPOSE OF AGREEMENT
The Company agrees to provide the Client with professional
Virtual Assistant services under the Ignite Plan.
2. SERVICES PROVIDED
Lead Follow-Up & Prospecting Calls
The Company's assigned VA will assist with lead follow-up
and prospecting calls based on the Client's instructions,
available contact information, and approved calling process.
Basic Administrative Support
The VA will provide basic administrative assistance related
to the Client's real-estate business.
CRM Data Entry & Updates
The VA will enter, organize, and update information in the
Client's CRM system as instructed.
Expired & FSBO Outreach
The VA will assist with outreach to expired listings and
For Sale By Owner (FSBO) prospects using the Client's
approved process and scripts.
Appointment Scheduling
The VA will assist with contacting prospects and scheduling
appointments according to the Client's availability and
instructions.
Dedicated Virtual Assistant
The Company will assign a dedicated VA to provide the
services under this plan, subject to reasonable operational
requirements.
Weekly Activity Report
The Company will provide a weekly activity report summarizing
the VA's completed activities.
Email Support
The Company will provide email support relating to the
Client's VA services.
Bonus — Ready-to-Use Call & Follow-Up Scripts
The Company will provide ready-to-use call and follow-up
scripts as part of the Ignite Plan.
3. SERVICE HOURS
The Ignite Plan provides 3 hours per day, Monday through
Saturday. The specific working schedule may be coordinated
between the Company and Client. Unused hours do not
automatically carry forward to another billing period.
4. SERVICE FEE
The Client agrees to pay $549 USD per month for the Ignite
Virtual Assistant services. The Company's plans do not
include a setup fee.
5. MONTH-TO-MONTH SERVICE
The selected plan is provided on a month-to-month basis.
The Client may cancel the service at any time by providing
written notice. The Client remains responsible for amounts
due for services already provided or for the applicable
current billing period.
6. CLIENT RESPONSIBILITIES
The Client agrees to provide the Company and assigned VA
with the information, instructions, system access, CRM
credentials, calendars, scripts, marketing materials, and
other resources reasonably required to perform the services.
The Client remains responsible for the accuracy and legality
of information supplied to the Company.
7. CONFIDENTIALITY & DATA SECURITY
Both Parties agree to protect confidential business
information received during the relationship. The Company
will use reasonable care when handling Client CRM information,
prospect information, credentials, marketing materials, and
other non-public information. The Client remains responsible
for maintaining ownership and administrative control of its
accounts.
8. NO GUARANTEE OF BUSINESS RESULTS
The Company provides virtual assistant, administrative,
prospecting, marketing, and business-support services as
applicable to the selected plan. The Company does not
guarantee specific leads, appointments, listings,
transactions, closings, commissions, revenue, profits,
SEO rankings, or return on investment.
9. PROFESSIONAL RESPONSIBILITY
The Company provides administrative, marketing, prospecting,
and business-support services. The Client remains responsible
for professional decisions, negotiations, contracts,
disclosures, licensing requirements, legal compliance, and
final communications with prospects and clients.
10. NON-SOLICITATION
The Client agrees not to directly hire, employ, or contract
with the Company's assigned VA or personnel outside Nexa
Referrals during the term of this Agreement without the
Company's prior written consent.
11. REPORTING & ACCOUNTABILITY
The Company will maintain reasonable activity, reporting,
and quality-control procedures applicable to the selected
plan. The Client may provide feedback concerning the VA's
performance and requested tasks.
12. TERMINATION
Either Party may terminate this Agreement in accordance
with the month-to-month cancellation terms. The Company
may suspend or terminate services for non-payment, misuse
of Company personnel, unlawful instructions, abusive
conduct, or material breach of this Agreement.
13. ENTIRE AGREEMENT
This Agreement constitutes the agreement between the Company
and Client concerning the selected Virtual Assistant services.
Any material modification should be confirmed in writing by
both Parties.
14. SIGNATURES
By signing below, the Parties acknowledge that they have
reviewed and agreed to the terms of this Agreement.
NEXA REFERRALS
Authorized Representative:
__________________________________
Title:
__________________________________
Signature:
__________________________________
Date:
__________________________________
CLIENT
Client Name:
__________________________________
Company/Brokerage:
__________________________________
Signature:
__________________________________
Date:
__________________________________
