Ace Team Plan – Terms of Service Agreement NEXA REFERRALS Ace Team PlanService Agreement Real Estate Lead Generation & Referral Services AGREEMENT DATE SELECTED PLAN Ace Team Plan $2199 USD One-Time · 365 Days Setup REFERRAL FEE 8% INTRODUCTIONS 45 Qualified COUNTY COVERAGE Up to 10 Service Agreement This Service Agreement (“Agreement”) is entered into on , by and between Nexa Referrals (hereinafter referred to as the “Company”), and a licensed real estate Broker/Agent (hereinafter referred to as the “Client”). Both parties agree to the following terms and conditions governing the Client's selected Ace Team Plan. 01 Selected Service Plan The Client has selected the Ace Team Plan provided by Nexa Referrals. The Ace Team Plan has a one-time service price of $2,199 USD and includes a 365-day setup/service period as described in this Agreement. 02 Onboarding & Payment Terms ONE-TIME SERVICE FEE $2,199 USD SERVICE PERIOD 365 Days The Client agrees to pay the one-time Ace Team Plan service fee of $2,199 USD in accordance with the applicable payment process provided by Nexa Referrals. The Ace Team Plan is structured as a one-time service arrangement with a 365-day setup/service period. Where an onboarding or sign-up fee is separately applicable to the Client's service arrangement, the applicable fee will be communicated at the time of enrollment and may be credited back to the Client's account following the Client's first successfully closed real estate transaction generated through the Company's leads, subject to the applicable terms. 03 Lead & Referral Services Under the Ace Team Plan, Nexa Referrals will provide the Client with 45 qualified, pre-screened introductions during the applicable service period. Nexa Referrals will make reasonable efforts to deliver the first qualified lead within fourteen (14) days from the execution of this Agreement. The service is intended to provide a minimum of three (3) qualified referrals per month, subject to the applicable service period, qualification criteria, and lead availability. Introductions may include prospective buyers and/or sellers based on the services and coverage selected by the Client. Leads will be delivered to the email address or other contact method specified by the Client. The Ace Team Plan provides coverage across up to 10 counties. 04 Referral Fee 8% Referral Fee Applicable to the agreed referral/service arrangement described by the Ace Team Plan. The Client agrees to the applicable 8% referral/service fee associated with qualifying transactions resulting from leads or referrals provided through the Ace Team Plan. The referral/service fee is calculated based on the Net Commission Earned from the applicable real estate transaction, in accordance with the agreed referral arrangement. The applicable referral/service fee may apply to qualifying purchase or sale transactions resulting directly or indirectly from Company-provided leads or referrals during the applicable coverage period. 05 Included Ace Team Plan Services The following services and features are included with the Ace Team Plan: ✓ 8% Referral Fee ✓ 45 Qualified, Pre-Screened Introductions ✓ Covered Across Up To 10 Counties ✓ 10 hr/day Support ✓ Priority Based Appointment Scheduling ✓ Call/Lead Recording Where Permitted and With Notice ✓ Advanced Pipeline Tracking ✓ No Hidden Charges ✓ Exclusive Warm Live Transfer ✓ SMS/WhatsApp Support ✓ Monthly Reporting ✓ Team of Dedicated Account Managers ✓ Digital Marketing Services 06 Support & Appointment Scheduling The Ace Team Plan includes 10 hours per day of support together with priority-based appointment scheduling. Support and scheduling services will be provided in accordance with the Client's selected service requirements and the operational procedures of Nexa Referrals. 07 Call & Lead Recording Call and lead recording may be provided where permitted and with proper notice and/or consent where required. The Client acknowledges that recording availability may depend on applicable legal and operational requirements. 08 Advanced Pipeline Tracking Advanced pipeline tracking is included with the Ace Team Plan to assist with organizing, monitoring, and managing the progress of leads and referrals provided through the service. 09 Warm Live Transfers The Ace Team Plan includes Exclusive Warm Live Transfers as part of the selected service package. Availability and delivery of transfers are subject to the applicable lead, prospect, operational, and service criteria. 10 SMS & WhatsApp Support SMS and WhatsApp support is included as part of the Ace Team Plan to facilitate communication relating to the applicable services and lead/referral activity. 11 Monthly Reporting Monthly reporting is included with the Ace Team Plan. Reports may provide information relating to the applicable service and lead/referral activity. 12 Team of Dedicated Account Managers The Ace Team Plan includes a Team of Dedicated Account Managers to assist the Client with service communication, account coordination, and applicable service requirements. 13 Digital Marketing Services Digital Marketing Services are included as part of the Ace Team Plan according to the services and requirements established between Nexa Referrals and the Client. 18 Refund & Guarantee Policy If Nexa Referrals fails to deliver the applicable minimum referral commitment described in this Agreement during the service period, the Client may be eligible for a refund of the applicable qualifying amount, subject to review and verification by Nexa Referrals. If the Client generates no income within four (4) months from the applicable start date using the Company's leads, the Client may be eligible for a 100% refund of the applicable amount paid, subject to the terms and verification requirements of this Agreement. Approved refunds will be processed within thirty (30) days. 19 Chargeback, Dispute & Non-Delivery Policy The Client agrees not to terminate the service arrangement, initiate a chargeback, or dispute the applicable service payment prior to completion of the applicable service period, except where Nexa Referrals fails to deliver the services or leads expressly required under this Agreement. In the event of alleged non-delivery, the Client must provide written notice to Nexa Referrals describing the applicable issue and allowing the Company to review the matter. Where a refund is approved under the applicable refund provisions, the approved refund will be processed within thirty (30) days. 14 Lead Qualification & Transaction Disclaimer Qualified and pre-screened introductions are provided based on the applicable qualification criteria available to Nexa Referrals at the time of delivery. A lead or introduction does not guarantee a completed transaction, sale, purchase, or commission. 15 Agreement Term The Ace Team Plan is associated with a 365-day setup/service period beginning according to the applicable start date established between Nexa Referrals and the Client. 16 Governing Law & Jurisdiction This Agreement shall be governed by and construed in accordance with the applicable laws of the Client’s jurisdiction, and any disputes shall be subject to the jurisdiction of the competent courts therein. 17 Entire Agreement This Agreement constitutes the entire understanding between the parties concerning the selected Ace Team Plan and supersedes any prior communications, discussions, or agreements relating to the services described herein. Any amendment to this Agreement must be made in writing and agreed to by both parties. SELECTED PLAN Ace Team Plan ONE-TIME PRICE $2,199 SERVICE PERIOD 365 Days QUALIFIED INTRODUCTIONS 45 Name Email Service Area Billing Area Signature Clear Sign above using your mouse or finger By checking this box, I confirm that I have read and understood the Terms and Conditions and Privacy Policy available on the Nexa LLC website and agree to be bound by them. By checking this box, I authorize Nexa LLC to process payment for the selected plan or service through its secure, PCI-compliant payment processor. I confirm that I have reviewed and accepted the Agreement, Scope of Services, Payment Terms, and Refund Policy. I understand that my card details are entered directly on the processor’s secure platform and are not stored or handled by Nexa LLC. I consent to receive occasional marketing messages from Nexa LLC. Reply STOP to unsubscribe anytime. Send
